Effective Date: 2024 August 10

Imperium Hospitality Consulting (“we,” “our,” or “us”) is committed to protecting your privacy. This Privacy Policy outlines how we collect, use, disclose, and safeguard your personal information when you visit our website or use our services. By accessing our website, you agree to the terms outlined in this policy. If you do not agree with these terms, please do not use our website.

1. Information We Collect

Personal Information: We may collect personal information such as your name, email address, phone number, and any other details you provide when you contact us, subscribe to our newsletter, or request our services.

Usage Data: We may collect information about how you use our website, including your IP address, browser type, operating system, and pages visited. This data helps us understand how visitors interact with our site and improve our services.

Cookies and Tracking Technologies: We use cookies and similar tracking technologies to enhance your experience on our website. Cookies are small files stored on your device that allow us to recognize your browser and capture certain information. You can control the use of cookies through your browser settings.

2. How We Use Your Information

Providing Services: We use the information you provide to deliver the services you request, respond to inquiries, and communicate with you about your account or transactions.

Improving Our Website: We analyze usage data to improve our website’s functionality, content, and user experience.

Marketing and Communication: With your consent, we may use your contact information to send you promotional materials, newsletters, or updates about our services. You can opt out of these communications at any time by following the unsubscribe link provided in our emails.

Compliance and Legal Obligations: We may use your information to comply with applicable laws, regulations, and legal processes, as well as to protect our rights, privacy, safety, or property.

3. Disclosure of Your Information

Third-Party Service Providers: We may share your information with third-party service providers who perform services on our behalf, such as website hosting, data analysis, and email marketing. These providers are obligated to protect your information and use it only for the purposes we specify.

Legal Requirements: We may disclose your information if required by law, court order, or governmental regulations, or if such disclosure is necessary to protect our rights or the rights of others.

Business Transfers: In the event of a merger, acquisition, or sale of all or a portion of our assets, your personal information may be transferred to the acquiring entity.

4. Security of Your Information

We take reasonable precautions to protect your personal information from unauthorized access, use, or disclosure. However, no method of transmission over the internet or electronic storage is 100% secure, and we cannot guarantee absolute security. We encourage you to take steps to protect your personal information, such as using strong passwords and keeping your login information confidential.

5. Your Rights and Choices

Access and Correction: You have the right to access the personal information we hold about you and to request corrections if the information is inaccurate or incomplete.

Data Portability: You may request a copy of your personal information in a structured, commonly used, and machine-readable format.

Withdrawal of Consent: Where we rely on your consent to process your personal information, you have the right to withdraw that consent at any time.

Right to Object: You may object to the processing of your personal information in certain circumstances, including for direct marketing purposes.

Lodging a Complaint: If you believe your privacy rights have been violated, you have the right to lodge a complaint with the Information Regulator of South Africa.

6. International Data Transfers

As a South African-based company, your information may be transferred to and processed in countries outside of South Africa. We take appropriate measures to ensure that your information is protected in accordance with this Privacy Policy and applicable data protection laws.

7. Retention of Your Information

We retain your personal information only for as long as necessary to fulfill the purposes outlined in this Privacy Policy, unless a longer retention period is required or permitted by law.

8. Changes to This Privacy Policy

We may update this Privacy Policy from time to time to reflect changes in our practices, legal requirements, or for other operational reasons. We will notify you of any significant changes by posting the updated policy on our website and indicating the effective date.

9. Contact Us

If you have any questions or concerns about this Privacy Policy or our data practices, please contact us at:

Phone: +27 76 324 1528

Email: [email protected]

By using our website, you acknowledge that you have read and understood this Privacy Policy and agree to its terms.